Cancellation & Refund

Cancellation and Refund policy

This cancellation policy outlines about how you can cancel or seek a refund for a product / service that you have purchased through the Platform.  Under this policy:

• As we are not taking any advance payment for the services , so it will not affect any payment issues
• After completion of ride due to some technical issue if your amount deducted twice or got some issue related to payment you can arise a complaint in the app tit self or you can contact to our service centre or you can directly mail to support@feranta.in
• In case the FERANTA Team approves any refunds, it will take 1-3 working days for the refund to be processed for you